Training, Facilitating and Consulting Case Study - Computer System Training

Derek Stockley is a trainer, facilitator and consultant. This experience ensures that every assignment receives a "big picture" approach.

Applying training, facilitation and consulting expertise to your organisational need

Quite often, learning and consulting assignments undertaken by Derek Stockley draw on all aspects of his training, facilitation and consulting expertise.

For example, Derek was asked to provide "train-the-trainer" training for various staff involved in the implementation training for a new business information technology system.

All training programs conducted by Derek are individually designed to meet the particular needs and circumstances of the participants. In this case, the design and execution were helped by:

  • Derek’s personal involvement and experience in the implementation of business computer systems. Derek has worked on all aspects of IT systems implementation, including training.

  • Derek’s business and accounting background enabled him to gain a quick understanding of the key system features.

  • Derek’s exposure to similar work environments, in this case, an engineering/technical company meant that he understood the work processes.

  • Derek's exposure to the types and different levels of employees that would receive the systems training.

The "train-the-trainer" training was designed and tailored to cover systems training in this particular environment. In addition, Derek was able to provide practical examples of the challenges to be faced.

During the day, he also facilitated a number of discussions about particular aspects of the systems training. A wealth of information and ideas were provided for the planning day to be held on the next day.

This is one example of how Derek Stockley’s experience adds to his consulting work. For other examples, see: training and consulting case studies, or if you would prefer a listing by topic, see: case study by topic listing.

Business analysts, and people in similar roles, often attend either the public train the trainer course (Melbourne, Sydney, Brisbane and Perth or London.) or the public facilitation skills course (Melbourne, Sydney, Brisbane and Perth or London).

Further Information

For information about clients and testimonials, see clients and testimonials.

If you have four or less people to be trained, see: On-Demand Training Explanation or to obtain a quote or register your interest, see: On-Demand Training Registration.

If you are interested in organising an in-house training program for your company or organisation, see: In-house Training Explanation or to make an enquiry, select: In-house Training Enquiry.

If you require consulting assistance, or telephone or write to Derek Stockley at Contact Details.