TNA Training Course - How to Identify Training Needs

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Public Training Course Results

  • Participants are able to design, plan and implement a training needs analysis process.
  • Training needs within the organisation are identified and actioned.
  • Resulting training will increase productivity and lift morale.
  • Training can be organised internally.
  • Demonstrates management commitment to staff member development.
  • Ensures better human resource planning.
  • ROI (Return on Investment) is very high.

Key business areas - training, learning and performance

Key training course features

  • Two day training program.
  • Designed to improve organisation effectiveness.
  • For team leaders, supervisors, managers, trainers and human resource professionals.
  • Covers all aspects of training needs analysis including the key success factors.
  • Trainer has more than 20 years commercial experience.
  • Trainer is committed to high value, needs based training, see:Training Values.
  • Comprehensive training materials provided.
  • Times 9.00 am to 4.00 pm. Registration from 8.40 am.
  • Morning tea, lunch and afternoon tea are provided.
  • Certificate of completion awarded.
  • Easy registration process: Registration Process Explanation.
  • $1995 per person.
  • Available in Melbourne, see: DatesGo to this item on this page
  • Designed specifically for training needs, the TNA course is also available as: in-house training.
  • A Train the Trainer course is also available, see: Train the Trainer.

Our training courses cover training that leads to learning which leads to improved performance:

TNA Learning Outcomes

By the end of this course participants will be able to:

  • Prepare for training needs analysis projects at a variety of levels – simple to complex situations.
  • Weigh up the strengths and weaknesses of each situation.
  • Assess the big picture and the detail, and work out the best approach or approaches.
  • Build trust, rapport and empathy so that the results are valid and worthwhile.
  • Seek the right information that will set up good training design.
  • Conduct TNA projects in a timely and effective manner.
  • Adapt quickly to changed circumstances and new information.
  • Avoid common pitfalls and traps.
  • Achieve good outcomes for themselves and their organisation.

Overview of Training Needs Analysis Training Course Content

  • What makes up a training needs analysis (TNA)?
  • What is the reason for the doing TNA?
  • What do we want the TNA to achieve?
  • What are the objectives and outcome of the TNA?
  • What does it offer individual staff members?
  • Training needs analysis model.
  • The importance of preparation.
  • Individual and organisational competencies.
  • How does TNA fit into the organisation?
  • Factors that lead to success.
  • Factors that lead to failure.
  • The importance of organisational culture and the operating environment.
  • Incorporating TNA into organisational processes and business models.
  • What techniques to use for specific situations – face to face, questionnaires, individual, group etc.
  • Dealing with resistance – creating a positive environment.
  • Establishing administrative systems that support the process and minimise the workload.
  • Controlling costs and maximising benefits.
  • Identifying strengths and weaknesses at each stage of the process.
  • Planning, preparing, adjusting and reviewing the training needs analysis procedure/process.
  • Aligning the training needs analysis to the strategic objectives of the organisation.
  • Attitudes which help.
  • Building trust and empathy.
  • Questions that lead to a positive response.
  • Understanding short-term approaches versus long-term situations.
  • How to determine the upper and lower limits of the training needs analysis.
  • Coping with changing business priorities.
  • Time frames – short term versus long term.
  • Broad scale or in-depth.
  • The role of technology.
  • Distributed workforces.
  • Cultural differences.

The course involves attendance at two consecutive days.

Training Cycle

The TNA (Training Needs Analysis) training program enables participants to undertake the first step in the complete training cycle:

Diagram of the Derek Stockley training cycle (Copyright)    

If this course description is close to your requirements, but you have a different or additional need, see also the explanation of the extra training available at EssentialsPLUS Course Extras.

Venue and Dates

  • 1 and 2 December 2018

Register Now!


CSBC Training Centre,
Level 15, 350 Collins St, Melbourne VIC 3000

An intensive one-to-one training/coaching day can be arranged at your premises in the Melbourne area. The fee is an additional $300 and you provide the venue. For more information, contact Derek Stockley on 0402 547 332.

In-house training can be arranged for Melbourne, Victoria, Sydney, Brisbane or Perth (or other Australian location).

Course Fees

The fee includes morning and afternoon tea, a light lunch and all course materials and participant notes. The course fees are:

  • One participant: $1995

The number of people for each course is limited to a maximum of four participants.

Payment is by credit card - Visa, MasterCard, and American Express. There are no surcharges. Companies, government departments and organisations have the option of paying by invoice.

Major Credit Cards Accepted Secure Payment Systems

Derek Stockley

Photo - Derek Stockley - training consultant Course Register Now button

Derek Stockley has over 25 years experience as a trainer, consultant and manager. Derek presents needs based programs that draw on his own extensive experience as well as the background and experience of the participants. His programs are practical, combining essential concepts with real learning that can be implemented immediately.

Derek has trained hundreds of people in training techniques. With a passion for helping others develop and learn, he actively demonstrates his practical, needs based training approach.

He conducts training programs designed to improve individual and organisational performance.

Derek has conducted various training needs analysis projects, as well as related activities - skills audits, skills profiling, position description writing, process and systems reviews, competency standard development, workforce planning. The largest Training Needs Analysis (TNA) project was for 6500 employees (electricity industry) - a distributed workforce located throughout Victoria. Derek and his trainers regularly conduct TNA activities as part of the in-house training process with clients.

He has worked with employees at all levels, including managers and executives from technical, sales, administrative and other professional backgrounds, including senior managers from the Asia-Pacific area.

In addition, he has a good understanding of the organisational issues that apply in a wide variety of industries. A training needs analysis project cannot be considered as stand alone – it relates to many aspects of organisational development.

Derek talks specifically about the projects and issues of participants. As far as is possible, you will spend time discussing real issues, problems and challenges that you face.

Because of his extensive experience, participants receive specific instruction on the issues related to their particular organisational situation.

Derek Stockley receives regular, consistent and positive feedback on his training ability, see: Testimonials and Course Testimonials.

Terms and Conditions

Registration requires acceptance of the Terms and Conditions.

What's next?

To register in the public program, please complete: Training Needs Analysis Registration Form .

Further training information

If this course description is close to your requirements, but you have a different or additional need, see also the explanation of the EssentialsPLUS process at EssentialsPLUS Course Additions.

If required, a similar course based on your specific needs can be conducted for your organisation, see in-house training request page or learn more about in-house training at: in-house training explanation.

A Train the Trainer course is also available, see: Train the Trainer.

If you are interested in facilitator training, see Facilitator Training Course. If you are interested in public speaking training, see Public Speaking/Presentation Skills Training Course. For other presentation skills options, see: Presentation Skills.

If you are seeking a different type of trainer training, or an in-house program, see trainer development options or in-house. For example, specialist train the trainer course outlines an example of a trainer development course conducted. See also: other client case study examples.

This particular course outline involves a design that requires a number of participants, because learning from and providing feedback to peers is a key design element. However, individuals or groups of four or less can still receive quality training and coaching, see : On-demand Training and Coaching Service Explanation.