Customer service consulting and training - see Customer Service.
- Overview - Business Performance Management - an overview of the performance management process. Covers: design, approvals, communication, training and administration.
- Components - Performance Management Systems - lists the key components (employee development, compensation, personal and business performance). Includes a discussion of design/redesign issues, responsibilities, technology and HR and legal issues.
- Training - Performance Management - information about the different performance management training programs that may be required.
- Background and Experience - information about Derek Stockley's performance management consulting expertise and experience.
- Consulting Approach - information about Derek Stockley's consulting approach and business.
- Training - Employee Performance Review - information about items to consider when preparing employees for reviews and appraisals.
- Resources and Articles - links to performance management articles and resources.
- Site Map - links to Derek Stockley's site map of major pages.
- Contact - a variety of contact methods.
Training or Consulting Assistance
If you are interested in organising a training program, see: in-house training enquiry, or you require consulting assistance, or telephone or write to Derek Stockley at Derek Stockley Contact Details.
For more information about Derek Stockley's consulting services, select: Consulting Services - Derek Stockley