Is your change management process running fast enough?


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This free article explores the importance of action and momentum in change management processes. The author is Derek Stockley, a training and performance consultant based in Australia.

The Story of the Lion and Gazelle

Every morning in Africa, a gazelle wakes up. It knows it must run faster than the fastest lion or it will be killed.

Every morning a lion wakes up. It knows it must outrun the slowest gazelle or it will starve to death.

The moral:

It doesn't matter if you are a lion or a gazelle. When the sun comes up, you better be running.

The key word is running - not waiting.

Change management

The story about the lion and gazelle can be considered from a number of levels.

Today, I want to use it in the context of change management.

Many change management programs stall or, in some cases, fail.

They start with a flurry of activity but then they lose momentum. They get bogged down. They stop.

It is hard to keep the momentum going, but it is essential.

One of the best approaches is to break up a large project into a number of smaller projects. Pilot projects are a good example. They are small scale, but they provide the opportunity to get some runs on the board (as well as the opportunity to fix problems).

Success breeds success. Organisations tend to have a short-term focus. People are looking for immediate, tangible results. Change projects need to quickly demonstrate that they are going to provide benefits.

Summary

Change programs must start quickly and keep up the momentum.

Dividing a change program into smaller chunks helps, particularly if you demonstrate positive results.

Personal reflection

Are you action oriented? Do you keep moving forward?

Action items

From a business viewpoint, are our change projects structured correctly? Have we placed enough emphasis on action?

Should this issue be discussed at our next team and/or project meeting?

Related information

* Ensuring change management supports the business - discusses the importance of keeping the business going. Sometimes, organisations stop incremental improvements because a change is in the planning stages. This can be dangerous and is often unnecessary.

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Derek Stockley conducts public training courses in Melbourne, Sydney, Brisbane and Perth, including a Public Train the Trainer Program.



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