Customer Service Feedback Survey

Derek Stockley seeks your feedback. Derek Stockley provides Customer Service Training and Customer Service Consulting.

The form on this page provides an opportunity to provide feedback on this website and/or the level of service provided by Derek Stockley.

Doing research yourself?

Many visitors to this page come direct to this page from a search engine. If you are doing research into customer service, why not also have a look at: Customer satisfaction surveys - online and other questionnaires/surveys, an article about the importance of customer satisfaction surveys and the different ways to implement them. The article links to an online survey about the High Performance email newsletter.


Customer Service Feedback Form

Your comments are greatly appreciated.

Completion of the following form is requested (for your records, an email copy will be placed in your "sent" email folder):

Your privacy will be maintained. Your details will not be sold or rented to a third party.

All fields and questions are optional, although your name and country will be appreciated.


CUSTOMER SERVICE FEEDBACK

Name:
Country:
Email:
Position:

WEBSITE FEEDBACK

Did you have a specific enquiry? If so, what was it about?


Have you obtained the information you were seeking?

Yes, you have answered my query

Partially, but I need more

No - the search engine listing was unclear

No, your information was too basic

No - you did not answer my query

How would you rate the website generally?

Excellent Very Good Good Satisfactory Poor

Comments on website:


CUSTOMER SERVICE

OPTIONAL - How would you rate the level of service?

Excellent Very Good Good Satisfactory Poor

OPTIONAL - Expectations of service - were your expectations met?

Exceeded Met Not met

Comment on service expectations:



OPTIONAL - Other remarks


You will receive an acknowledgement email within a few minutes of sending your feedback.

Do you want an additional personal reply?

Yes No

Derek Stockley has an Email Newsletter. If you are not a subscriber, would you like to be included on the mailing list?

Yes No

When you press the "Submit Now" button, you may be advised that your email address is being transmitted, and the data is not encrypted - please press "OK".



Thank you for your comments. A copy of this Email will be placed in your "sent" folder.



If you the above form does not work, please send your feedback by email to: