Training topics for small and large business, companies, government and organisations

Derek Stockley provides training for small and large business, companies, government and organisations . Topics include: trainer development, customer service, leadership/management skills, general business skills and human resources.

Public short courses are also conducted in Melbourne, Sydney, Perth and Brisbane, see Public Training Courses.

Training courses and programs

Client Specific

Presentation/training in new policies, procedures and/or systems.

See: corporate training for a fuller explanation of this service.

Trainer Training

  • Training Needs Analysis
  • Train the Trainer
  • Advanced Train the Trainer
  • Designing Training Programs
  • Evaluating Training
  • Writing Competency Standards
  • Managing Training

See: trainer development training courses, Presentation Skills and/or Facilitation Skills for a fuller description of the programs available.

A public training course is conducted in Melbourne, Sydney, Brisbane and Perth .

Management Development

  • Leadership/Team leadership training
  • Managing People
  • Change Management training

See: leadership and management development training courses for a fuller description of the programs available, including Developing Team Leader Skills course.

Presentation and Public Speaking Skills Training

General Training

  • Time Management/Personal Effectiveness
  • Work-life balance
  • Communication Skills training
  • Interpersonal Skills training
  • Negotiation Skills training,

See: general development courses for a fuller description of the programs available.

Customer Relations

  • Customer Relations training
  • Advanced Customer Relations training
  • Customer Relations Management training
  • Handling Difficult Customers training

See: customer service training courses for a fuller description of the programs available.

Human Resources

  • Applying for a Position/CV preparation
  • Recruitment and Selection training
  • Interviewing Skills training
  • Performance Review and Development
  • Career Development and Planning

See: human resources training for a fuller description of the programs available.

Further information

Individuals or groups of four or less can register their interest or learn more about the on-demand service at: On-demand Service Explanation.

Companies and other organisations with five or more to be trained can request further information and a quotation through the in-house training request page or learn more about in-house training at: in-house training explanation.

For training consulting, see: Training Courses and Consulting.