Communication and Interpersonal Skills - Brisbane Training Course

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A public team communication and interpersonal skills training program (short course) conducted in Sydney.

Key training features

Course features:

Well established one day communication and interpersonal skills program.
Located in Brisbane CBD (Queen Street).
Designed to improve communication and interelationship skills.
For individuals, team leaders and managers.
Covers communication styles, listening, interpersonal relationships and difficult situations.
$455 to $495 per person, less client discount if applicable.
Trainer has more than 20 years commercial experience.
Comprehensive training materials provided.
Certificate of completion awarded.
Also available in: Melbourne and Sydney .

Designed specifically for training needs, also available as: in-house training.

Our training courses are based on the training, learning performance model:

Key business areas - training, learning and performance

Our primary focus is training that leads to learning which leads to improved performance.

We focus specifically on sharing the essential tools. The focus is on practical approaches that can start being implemented on the next working day.

Other public courses are shown at: Public Training Courses.

Results

Behaviour is changed as follows:

General improvement in communication skills.
General improvement in interpersonal skills.
More focused communication.
Matching required communication style to the situation.
Assertive rather than passive or aggressive behaviour.
Greater ability to handle difficult situations.
Ability to avoid conflict.
Greater use of tact and diplomacy.
Ability to undertake relationship repair steps.

2012 Times and Dates

Times are 9.00 am to 4.00 pm approx. The Brisbane date for early 2012 is:

8 March 2012

Venue

IBC
HSBC Building
Level 20
300 Queen Street
Brisbane QLD 4000

Interpersonal and communication skills are essential for all aspects of our business and private lives

This program is for individuals, team leaders and managers who need to and want to ensure that they are maximising their ability to communicate and work with others, avoiding conflict and disharmony.

The program allows you to identify and adapt your communication style. Your ability to listen and comprehend the intention/message behind the words used by others will be improved. You will be able to identify ways to talk with other people in a manner that relates to them and their particular style. You will detect possible conflict and minimise its impact.

The course is needs based. You cover the communication and interpersonal skills techniques and ideas, but a substantial component involves practical exercises that let you focus on the management of issues most important to you.

Program details

Topics include:

Methods of communication
Communication style and pitfalls
How to achieve effective communication
Effective listening techniques
How to deal with different situations
Dealing with difficult people
Dealing with people under stress
Interpersonal techniques
Assertiveness skills
Influencing skills
Conflict management

If this course description is close to your requirements, but you have a different or additional need, see the explanation of the EssentialsPLUS process at Course Alternatives.

If you need a customer service focus, see the explanation of a specialised course at Specialised Public Customer Service Course.

Please register at Interpersonal and Communication Skills Course - Brisbane.

Fees

The fee includes morning and afternoon tea, a light lunch and all course materials and participant notes. The course fees for participation in the same course on the same date are:

One participant: $495
Two participants: $950 ($475 each)
Three participants: $1365 ($455 each)
Each additional participant, $455 each.
These fees include GST

Multiple registrations in the same course but on different dates attract a $20 per person discount off the $495 fee.

Please note: an additional $20 per person discount applies for past public course participants, or participants from past or current clients of Derek Stockley - only one extra discount per person applies. Please claim your discount (with reasons) on the registration form.

The number of people for each course is limited to a maximum of twelve.

Further information

If the available dates are not suitable, or you would prefer more specialised training, individuals or groups of four or less can register their interest or learn more about the on-demand service at: On-demand Service Explanation or register directly at On-demand Training Registration.

Companies and other organisations with training five or more to be trained can request further information and a quotation through the in-house training request page or learn more about in-house training at: in-house training explanation.

Public professional development and management courses are shown at: Public Training Courses.

Derek Stockley - Human Resources Development and Performance Management Consultant

Chirnside Park, Melbourne, Victoria, Australia

This page last modified on 7 January 2012.